When you've placed your order, you receive an automatic confirmation of receipt at the provided email address, and as soon as the order has been forwarded to our warehouse, you will also receive an order confirmation from our system.

If an item is not available for a longer period of time, you will see this on the item page on the website. When there are 5 or more items, Tuinplus will assess whether we will prepare a backorder for you.

When it concerns 5 items or more, Tuinplus assesses whether we will create a back order for you; should you not wish a back order you can let us know.

We have different freight costs per country, please contact us for more information
 

Please contact us as soon as possible by telephone, or send an email to verkoop@tuinplus.nl

We use a payment term of 30 days after delivery for our customers. Are you a new customer? Please contact us at: info@tuinplus.nl.

All goods remain the property of Tuinplus until they have been paid in full.

All prices shown are without obligation and exclusive of VAT. Price changes and printing errors reserved.
 

As soon as you have received an order confirmation from our system, the order is being processed by our warehouse and you are no longer able to change or supplement the order.

Horti Tops and Buzzy Seeds have symbols.

See here for the meaning of the Horti Tops symbols
See here for the meaning of the Buzzy Seeds symbols

Our packets of garden seeds are available all year round. It may be that some varieties are not available, because the seeds are not available. This will show up as a comment under the items.

Our Grow Gifts are in stock all year round. It may be that some varieties are not available, because the seeds are not available. This will show up as a comment under the items.

Our spring bulbs are available from week 4, from the end of January to the middle of April. Our website shows which bulbs are in stock.

Examples of spring bulbs are dahlias, gladioli, calla lilies, canna lilies and begonias.

Our autumn bulbs are available from the middle of September to December. Our website shows which bulbs are in stock.

Examples of autumn bulbs include tulips, narcissi, crocuses, hyacinths & alliums.

Order your seed potatoes on time! Most varieties are available from the middle of January. By the end of March, early April, the early varieties may be planted. All our seed potatoes are NAK approved.

Order your them on time! We can supply these items from January to the middle of April. Winter onions are available in September and October.

Most winter items for birds are available all year round, but it may happen that some types of bird food are not available; this is shown on the product page on the website.

Tuinplus has feeders, nesting boxes and decoration in stock throughout the year.

Please contact us on mailto:info@tuinplus.nl or call +(31)513 46 88 77

Pieterpikzonen offers a comprehensive range of seeds: from vegetables to flowers and from herbs to legumes. Pieterpikzonen supplies seeds for the international business market in bulk packaging.

We krijgen regelmatig vragen over de nieuwe EU-Plantgezondheidsverordening, bijvoorbeeld over de plantenpaspoortplicht en het plantenpaspoort. 

Tot voor kort waren consumentenverpakkingen uitgezonderd van deze paspoortplicht, maar per 14 december 2019 niet meer.

De gewassoorten waar het om gaat zijn:

• Prei, Allium porrum     
• Ui, Allium cepa     
• Bieslook, Allium schoenoprasus  
• (snij)biet, Beta vulgaris
• Paprika & Pepers, Capsicum annuum
• Zonnebloemen, Helianthus annuus
• Pronkboon, Phaseolus coccineus
• Stam- en Stokbonen, Phaseolus vulgaris
• Erwten en Peulen, Pisum sativum
• Tomaat, Solanum lycopersicum
• Tuinboon, Vicia faba

Het plantenpaspoort moet direct op zaadverpakkingen vermeld worden in een specifieke, vastgestelde layout. 

Tuinplus zorgt er ook voor dat er samen met de paklijst een (neutraal) document wordt gestuurd waarop de plantenpaspoorten vermeld staan. Deze dient dan wel bij de consumenten verpakkingen te blijven door de gehele verkoopketen. Eind verkoop aan de consument is hiervan uitgesloten.

Op de verpakkingen moet de volgende informatie worden toegevoegd in onderstaande vastgelegde layout:

     A. Botanische naam
     B. Ons fytosanitaire registratie nummer
     C. Traceer code
     D. Land van origine van zaad

We houden er uiteraard rekening mee dat de toegevoegde tekst geen afbreuk doet aan de verpakkingen. 

Wilt u hierover meer weten? Alle informatie vindt u op de website Naktuinbouw.

As soon as you have placed your order online, it will be processed immediately and carefully. Your order will be delivered to you within 1-2 working days. During peak season, from January to April, the delivery period may be 2-3 working days.

Our parcels are delivered by the GLS parcel service, and you will be given a track & trace code. We send pallets with CTS.

GLS will leave a “not at home” card in your letterbox, which says what you should do next.

We can deliver abroad, please contact us to discuss the options.

It is no problem if you wish to collect your order, our warehouse is open from 8 – 16:30 hours on working days. Please make this clear when you order or contact our sales department.

Tuinplus.nl is a Business to Business website, and only retailers can order from us.

When you log in, tick “forgot password” and a new password will be sent automatically to the email address of your account.

You can do that here. Our sales department will create you as a debtor in our system and you will receive your log-in details by email. This will be done during working days.

We have different freight costs per country, please contact us for more information
 

Would you like to be informed of the new collections, latest developments and special offers?

At the bottom of our homepage you can subscribe to our newsletter.

In your account, you can see the order history of your online orders.

When you've placed your order, you receive an automatic confirmation of receipt at the provided email address, and as soon as the order has been forwarded to our warehouse, you will receive an order confirmation from our system.

You can create a draft order in your account, and it enables you to add products to your shopping basket over several days. These draft orders stay in your account for 2 weeks.

You can create a draft order in your account, and it enables you to add products to your shopping basket over several days. These draft orders stay in your account for 2 weeks.

You can add a comment to your shopping basket in the field “Your comments”

After sending the orders, a digital invoice will be sent within 2-3 days, and you can transfer the amount to bank account number NL78ABNA0400941090  in the name of Tuinplus BV

Certainly! You can create your own order list in your own account, so ordering becomes quicker in the future.

In your account you have a quick-order option, but you need the item numbers.

We certainly have, you can find them on this page.

For every shelf plan we have a standard set of shelf cards; you can find them on this page.

If you need cards of a certain series or a number of individual cards, please do not hesitate to contact us.

We have various materials available: from racks for Wanzl shelving systems to free-standing displays. This page shows you all the options.

For every brand we have beautiful, attractive header cards; a wonderful addition to your seeds display. This page shows you all the header cards.

We have those available for Oranjeband seeds and Horti Tops; you can add them to your order.

Do you have questions about your shelf or would you like to start with the sale of our products? Make an appointment with one of our reps or contact our sales department.

Go to this page for more information and contact details

You can pass on a change of address via info@tuinplus.nl

You can pass on a new email address via info@tuinplus.nl; we amend your debtor card and make sure the change is introduced in the account on our website.

You can request images by sending an email to info@tuinplus.nl

In the email you tell us for which products or product groups you would like to receive photos. We will send you a download link via Wetransfer.com

You can request those by sending an email to info@tuinplus.nl

In the email you tell us for which products or product groups you would like to receive data, and they will be presented in an Excel file.

Should there be a mistake on the invoice, you can pass this on to info@tuinplus.nl, whilst stating the invoice number, and we will correct your invoice.

You can request a copy invoice via info@tuinplus.nl, or you can see it in your account under the header “My invoices”.

That is of course possible. Send an e-mail to info@tuinplus.nl and state the e-mail address where you want to receive the invoices. We will ensure that from now on you will receive your invoices digitally.
 

We use a payment term of 30 days after delivery for our customers. Are you a new customer? Please contact us at: info@tuinplus.nl.

All goods remain the property of Tuinplus until they have been paid in full.

All prices shown are without obligation and exclusive of VAT. Price changes and printing errors reserved.

Packaging Unit; This is the standard unit for the packaging inside an outer box.

Minimum Order Quantity; Tuinplus works with MOUs in our online shop, items are placed in your shopping basket per MOU. This cannot be changed.

This is a term that is used in agriculture. It means that a plant was produced by means of a certain breeding method, by combining intensive breeding and hybridisation. This produces an evenly growing crop with a high yield and great uniformity.

The seeds of Buzzy Organic are grown, cleaned and packaged in accordance with the Skal organic production method.

Skal Biocontrole monitors that the organic production, processing or trading of your company complies with the organic EU Regulation, the Dutch Agricultural Quality Act and the regulations and principles of Skal Biocontrole.

Skal does this on the instructions of the Dutch Ministry of Agriculture, Nature and Food Quality. By visiting and monitoring companies on an annual basis, Skal supervises the entire Dutch organic sector. As organisation it ensures a verified and reliable European organic quality label.

Tuinplus is certified under number 014725.

Seeds supplied by Tuinplus are not genetically modified.

The methods that are used for developing and maintaining seed varieties are focused on preventing the presence of genetically modified material.

The seed production is carried out in accordance with production rules, including prescribed isolation distances.

Our range of organic vegetable, flower and herb seeds consists of more than 140 different packets.

We apply our high quality standards to organic seeds too. In relation to standard seeds, cultivating organic seeds produces a number of additional technical cultivation challenges, and failed harvests occur more frequently. Therefore, the availability is an important pillar we try to guarantee with reliable partners.

The seeds are cultivated, cleaned and checked in accordance with the organic production method. That means that chemical crop protection products are not used and only organic fertiliser is applied. Organic seeds are obviously also subject to the NON-GMO criterion. Tuinplus is certified by the foundation Stichting Skal (NL-BIO-01) for trading and processing seed under membership number 014725.

Within 8 working days of receipt of the goods, you can submit a complaint to us in writing. It is also possible to note your complaint on the packaging slip and to email it to info@tuinplus.nl

There is an item missing from our order, what should we do?

You can send an email to info@tuinplus.nl, stating the order number, item number and the quantity of damaged items. Preferably we receive a photo of the damage too. We will prepare a credit note for you on the basis of this report.

You can send an email to info@tuinplus.nl, stating the order number, item number and the item that is incomplete. We will contact you regarding the next steps.

You can send an email to info@tuinplus.nl, stating the order number and the item number. We will contact you regarding the next steps.

You can send an email to info@tuinplus.nl, stating the order number and/or the item number. We recommend you send a photo of the product in question.

We will contact you regarding the next steps.

Please note the batch number of the seeds in your message. For example: 1A/123456 THT2021. This number can be found on the back of the seed packet. We recommend you send a photo of the product in question.

We will contact you regarding the next steps.